Introduction

This Cookies Policy explains how Zerion Apex ("we," "our," or "us") uses cookies and similar tracking technologies when you access or use our website and services. Our goal is to be transparent about the data we collect and how it is used to enhance user experience, secure transactions, and ensure regulatory compliance. This policy applies to all visitors and users of our platform and should be read in conjunction with our Privacy Policy and Terms and Conditions.

What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website. These files contain information about your browsing activities and preferences. Cookies help websites remember information about your visit, such as your login status, language preferences, and activity history, making your next visit easier and more personalized. Cookies also serve functional, analytical, and security purposes, especially for platforms like ours that deal with sensitive financial data.

Types of Cookies We Use

We use a variety of cookies to provide, enhance, and secure your experience:

  • Essential (Strictly Necessary) Cookies: These cookies are fundamental to the functioning of our payment solutions. They enable core features like secure login, transaction processing, fraud detection, and real-time session management.
  • Performance and Analytics Cookies: These cookies collect data on how users interact with our website—such as pages visited, time spent on the site, and error messages. We use services like Google Analytics to analyze traffic and improve performance.
  • Functionality Cookies: These cookies remember your settings and preferences—such as language, region, or saved credentials—so we can offer a customized experience during your return visits.
  • Targeting or Advertising Cookies: These cookies track your browsing behavior to provide you with relevant advertising and promotional content across platforms. We may use tools like Facebook Pixel or Google Ads for remarketing purposes.
  • Security Cookies: Specific to our platform, these cookies help in detecting suspicious activities, preventing unauthorized access, and ensuring compliance with security protocols.

How We Use Cookies

Cookies are used to ensure the smooth and secure operation of our services. They help in:

  • Authenticating and identifying users when they log in;
  • Securing online transactions by detecting fraudulent behavior;
  • Storing user preferences for a seamless experience;
  • Improving our site's performance through analytical insights;
  • Supporting marketing campaigns through third-party tracking and audience insights.

We do not use cookies to collect sensitive personal information such as card details, banking credentials, or biometric data.

Third-Party Cookies

Some cookies on our site are placed by trusted third-party providers. These may include:

  • Analytics tools -  to gather site performance data;
  • Ad networks -  to track conversion rates;
  • Payment service providers - for fraud prevention and transaction validation.

We do not have control over the data collected by these third parties and recommend reviewing their respective privacy and cookie policies.

How to Control or Disable Cookies

You can manage or disable cookies through your browser settings at any time. Most browsers allow you to block all cookies or only third-party cookies, and to delete existing cookies. However, please note that disabling essential cookies may affect the functionality of our services, including login, checkout, and security features.

You can also opt-out of certain cookies using the cookie consent banner that appears on your first visit to our site.

Cookies Duration

Cookies we use can be categorized as:

  • Session Cookies: These are temporary and expire when you close your browser. They are mainly used for authentication and secure browsing sessions.
  • Persistent Cookies: These remain on your device for a defined period or until you manually delete them. They help us remember your preferences and login details for future sessions.

Consent and Cookie Banner

When you first visit our website, you will see a cookie banner requesting your consent to use non-essential cookies. By clicking "Accept All," you agree to the use of all cookies, while clicking "Manage Preferences" allows you to choose specific types of cookies you wish to allow. Your preferences will be stored for future visits and can be updated at any time.

Do Not Track (DNT) Signals

Our website currently does not respond to "Do Not Track" signals sent by browsers. This is because there is no universally accepted standard for how such signals should be handled. We are committed to privacy and will consider supporting DNT as soon as clear industry standards emerge.

Changes to This Cookies Policy

We reserve the right to update this Cookies Policy at any time to reflect changes in our practices, legal requirements, or service enhancements. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed.

Contact Us

If you have any questions, concerns, or requests regarding this Cookies Policy or your cookie preferences, you may contact us at operations@zerionapex.com